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Unbabel

by Unbabel Inc.

AI Application
Low Confidence

Unbabel is a Language Operations (LangOps) platform providing AI-driven multilingual translation for enterprises. It combines always-on neural machine translation with human-in-the-loop review, adaptive to a company's business tone and terminology. It is used for customer service (making single-language agents multilingual), multilingual content localization, and BPO/technology partnerships across industries such as gaming, retail, tech and travel. It integrates with platforms such as Salesforce, Zendesk and Intercom, and includes quality-estimation technology to measure translation quality.

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Transparency Score

Weighted across four pillars · updated October 10, 2026

Overall grade
29% weighted
ABCDF

Capabilities

Translation
Localization Management
Quality Estimation
Workflow Automation
Collaboration

AI Models

Underlying AI models powering this application

★TowerLLM
COMETKiwi

Vendor Information

Complete information about the vendor/provider of this AI application

Unbabel Inc.View all products →
Unbabel Inc.(Trading as: Unbabel)
Contact Information
unbabel.com
data-protection-officer@unbabel.com
Registered Address
345 California Street, Suite 600 & 700, San Francisco, California, 94104, United States

Infrastructure

Platforms hosting this application — each inherits its own transparency grade.

Amazon Web Services
Amazon
F
Google Cloud Platform
Google
F
Microsoft Azure
Ltd. (Microsoft Azure)
F
Cloudflare
Cloudflare
F
Databricks
Databricks
F
MongoDB
MongoDB
F
DeepL
DeepL
F
OpenAI API
OpenAI
F
View full infrastructure →

EU AI Act Provider Information

Verification Status:
Unverified
Unbabel Inc.(Trading as: Unbabel)
345 California Street, Suite 600 & 700, San Francisco, California, 94104, United States
data-protection-officer@unbabel.com
Compliance & Risk

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Added: October 10, 2026
Updated: October 10, 2026

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