Lyssna
by Lyssna
Lyssna (formerly UsabilityHub) is a cloud-based remote user research platform that lets product, design and marketing teams run fast, unmoderated research studies and recruit target participants, and analyze results in one place. It supports multiple moderated and unmoderated methods including prototype testing, card sorting, first-click and five-second testing, preference testing, tree testing, live website testing, surveys, user interviews, and recordings with transcription. AI capabilities include 'Research AI' analysis features and 'AI skills' to help synthesize and summarize research data, plus an MCP server to query, synthesize and analyze research with an AI assistant. Intended users are UX researchers, product designers, product managers and marketers. Documented use cases from the vendor site include onboarding-time reduction (Nuna, -80%), engagement lift (FORM, +89%), and navigation/accessibility improvements (RSPCA, Klarna same-day insights).
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Weighted across four pillars · updated October 12, 2026
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