Koji
by Koji
Koji is an AI-native customer research platform that lets research teams run hundreds of AI-moderated interviews at scale and go from question to insight in hours. An AI moderator conducts natural, adaptive conversations with participants by voice, chat or phone in 30+ languages, probing follow-ups to reach the 'why' behind answers. The platform includes a study-design agent that auto-builds study briefs, questions and interview guides from a goal; flexible self-recruitment or managed panel recruitment; automated thematic analysis that clusters themes, patterns and sentiment across responses; full quotes and traceability back to verbatim transcripts; click-through insights; and plain-language 'ask across your studies' querying with quality scoring. It also offers team workspaces, CSV/transcript/report export, a REST API, and MCP integration to run studies from Claude, ChatGPT, Cursor or other MCP clients. Intended users are product managers, researchers, founders, marketers and agencies; evidenced use cases include customer experience, voice-of-customer, enterprise renewal-risk research, and turning surveys into AI-led qualitative interviews.
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Weighted across four pillars · updated October 10, 2026
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